Privacy Policy

Last updated: September 6, 2026

This Privacy Policy explains how Frenchola, a sole proprietorship operated by Pradeep Xavier based in Tamil Nadu, India ("Frenchola", "we", "us", "our"), collects and uses information when you visit frenchola.in (the "Site"), enquire about our courses, or enrol in a program.

1. Information We Collect

When you use our contact or enrolment forms, or make a payment, we may collect:

  • your name;
  • your email address;
  • your phone or WhatsApp number;
  • details of your enquiry, including your current French level and preferred schedule;
  • course registration information (the program or classes you book);
  • payment-related transaction information, such as the amount paid, payment status, and payment method (we do not store your card or bank details ourselves — these are handled by our payment provider);
  • basic technical information such as your IP address, browser and device type, collected automatically when you visit the Site.

2. Cookies and Analytics

The Site uses Google Analytics (via Google's gtag.js) to understand how visitors use the Site, using cookies and similar technologies. If we run Google Ads or Meta (Facebook/Instagram) advertising campaigns, those platforms may also place cookies or similar tags to measure how well our ads perform and to show relevant ads. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information above to:

  • respond to your enquiries and questions;
  • process your registration and manage your enrolment in a program or class;
  • deliver our courses and communicate with you about your classes, schedule and payments;
  • understand and improve how the Site is used, and measure the performance of our advertising.

4. Sharing of Information

We do not sell your personal information to third parties. We may share it with service providers who help us operate the Site and our business, such as our email/hosting provider, payment processor (when you make a payment), and analytics or advertising platforms (Google, Meta) — solely for the purposes described in this policy and to the extent necessary for them to provide their service to us.

5. Data Retention

We keep your information for as long as needed to respond to your enquiry, deliver the courses you have enrolled in, meet our accounting and legal obligations, and resolve any disputes.

6. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by writing to contact@frenchola.in. We handle such requests in line with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023.

7. Data Security

We take reasonable steps to protect the information we hold, but no method of transmission or storage over the internet is completely secure. Please avoid sending sensitive information (such as full card details) by email or through our contact form.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

9. Contact Us

For any question about this Privacy Policy or how we handle your information, please contact us at contact@frenchola.in.